On this page you can read practical information about accessibility.
If you have any questions or comments, you can always contact Space Expo at: info@space-expo.nl or +31 71 200 1400. Do not hesitate to contact a member of staff if you require assistance during your visit, we are happy to help.
Visitors with a walking aid, mobility scooter or wheelchair
Space Expo is for the most part accessible to visitors using a walking aid, mobility scooter or wheelchair. However, the ramps are steep. Therefore, a visit can be challenging without support/guidance.
The following parts are (partially) inaccessible if you use a walking aid, mobility scooter or wheelchair:
- There are peepholes in the first corridor upon entering. These have various heights.
- The scale model of the ISS is accessible, but the passage is narrow (94 cm) and the turning radius is small.
- The moonjump and Soyuz simulator are not accessible.
- The passage to the treasure room is 85 cm wide.
- The Space Train is unfortunately not accessible, at ESA ESTEC you encounter many high stairs and there are no lifts.
Borrow a wheelchair
There are two wheelchairs available to pre-book free of charge for your visit. If you'd like to reserve a wheelchair, please contact us by phone (+31 71 200 1400).
Accessible parking
There are two on-site parking spaces available for visitors who have a Blue Badge.
Accessible toilet
Space Expo has one accessible toilet. The toilet has a support rails, a lowered washbasin and an alarm. The entrance to the toilet is 95 cm wide. The turning radius in the toilet is 110 cm.
Carers
Visitors who are unable to access and get around Space Expo independently may bring a companion along free of charge. You do not need to book a ticket online for the companion. You can register the companion at the counter on the day of the visit.
Assistant dogs
We welcome assistance dogs at Space Expo. Assistance dogs unfortunately cannot join the Space Train.
Baby changing area
Our museum has one changing place for your baby in the accessible toilet.
Sensory sensitivity
At Space Expo it can be noisy and crowded. Our interactive objects are equipped with sound and light effects. If you do feel overloaded, please ask one of our staff members for help.
Quieter times
Space Expo can get busy and crowded. During the week there are regularly school visits. The museum is often quieter after 15:00 hours. Via the website, you can book a timeslot for your visit. If you have any queries or concerns please get in touch. Contact information is provided at the top of this page.
Visitors who are blind or partially sighted
Currently there is no audio tour at Space Expo. Some objects have audio support. You can touch a real meteorite. You can also touch everything in the scale model of the ISS.